Privacy Policy

We understand that while many customers enjoy shopping via e-commerce websites, not everyone is comfortable sharing their personal information. We respect your privacy and are committed to protecting your personal data when you choose to trust us with it. This policy outlines our approach to privacy and personal data protection on this website.

This Privacy Policy covers the following:

1. Consent

By providing us with your personal information and using this website, you consent to the collection and use of your personal data as outlined in this Policy. If you do not agree with this Policy, please do not provide us with any personal information and/or exercise your rights as described in Section 7 below.

We reserve the right to update and improve this Policy at any time. We encourage you to regularly review this Privacy Policy to stay informed and ensure that you understand and manage your personal information accordingly.

2. Purpose of Data Collection

We only collect personal data when necessary for the following purposes:

Order Processing: to manage and fulfill your orders;
Account Maintenance: to create and maintain your account, including loyalty or reward programs;
Customer Service: to respond to your inquiries, feedback, and complaints;
Personalization: to create a complete view of our customers, enabling us to improve your experience, tailor services and suggestions based on your interests, and offer personalized marketing;
Security: to prevent fraudulent activity, account misuse, and impersonation;
Legal Compliance: to collect, store, and provide information in accordance with legal requirements from authorized government bodies.

3. Scope of Data Collection

We collect your personal information through the following means:

Directly Provided by You: such as full name, email address, phone number, mailing address, account credentials (e.g., username, password, login ID, and security Q&A).
Interaction with Our Website: we may use cookies and tracking technologies to gather certain information when you interact with our platform.
Other Legal Sources: we may collect data from other legitimate sources when permitted by law.

4. Data Retention Period

Your personal data is stored until you request deletion or deactivate your account. In all cases, your personal information is securely stored on our servers.

5. No Third-Party Sharing Without Consent

We do not share your personal information with any third party, except in the following circumstances:

Service Providers: partners who support order fulfillment and only receive data necessary for their function, with data security obligations in place;
Third-Party Service Providers: who help operate the website and may access personal data only to the extent required, under strict confidentiality and security obligations;
Joint Programs: such as co-branded marketing or outsourced services, all under strict data protection terms;
Legal Requirements: disclosure as required by law or government orders;
Business Transfers: in case of mergers, acquisitions, or reorganization, personal data may be transferred to the acquiring party.

6. Data Security

We are committed to keeping your personal information safe through several security measures, including:

Secure Environment: personal data is stored in a secure operating environment with access limited to authorized employees, representatives, or service providers.
Legal Compliance: we follow applicable industry standards and data protection laws.
Incident Notification: in the event of a data breach due to hacking, we will notify authorities and inform affected customers promptly.
Payment Security: all payment information is protected in accordance with industry standards.

7. Your Rights Regarding Personal Information

You have the right to provide or withdraw your consent at any time. You also have the right to:

Review, update, or modify your personal information by logging into your account or by contacting us;
Request deletion of your personal data from our systems.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal data is being handled, please contact us at:

📧 Email: [email]
We will respond as soon as possible.